In winter, we have 25 staff that attend to the well-being of our guests. They come from Germany, Austria, France, Portugal, the USA, like Bonnie, and of course from Switzerland.
Many of them stay for several seasons, others for years, such as the kitchen staff, some of whom are even permanently employed.
But Bonnie holds the record. She has been a member of our service team for 27 years. And there isn't a regular customer who she doesn't know. Bonnie comes from Oregon and worked in Germany as a teacher. After spending the best holiday of her life in Zermatt, she returned there to live – perhaps for good.